Effective Date: 5/6/25
Welcome to Skaleo. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our software platform and services.
We collect the following categories of data:
a. Personal Information
Full name
Email address
Phone number
Business name and details
Billing and payment information
b. Account Information
Username and password
User preferences and settings
c. Usage Data
Activities on the platform (pages visited, features used)
Timestamps and usage patterns
d. Technical Data
Browser type
Device information
Operating system
Log and diagnostic data
If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:
Consent: When you provide consent for specific uses (e.g., marketing)
Contract: To provide the services you requested
Legal obligation: To comply with applicable laws
Legitimate interests: To improve our services and secure our platform, provided your rights don’t override these interests
We use your data to:
Deliver and maintain the Skaleo platform
Personalize your user experience
Process payments and manage your account
Send service-related notices and updates
Provide customer support
Monitor and analyze usage to improve the platform
Comply with legal requirements
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience.
Cookies help us:
Recognize you when you log in
Understand how you use our platform
Store your preferences
Deliver targeted marketing (only with your consent)
You can control or disable cookies through your browser settings.
By using Skaleo, you consent to our use of cookies in accordance with this policy.
We may share your data with:
Service providers (e.g., hosting, payment processors, analytics)
Integration partners (with your permission)
Legal and regulatory bodies, if required by law
Business successors, in the event of a merger or acquisition
We never sell your personal data.
We retain your personal data only as long as necessary to provide our services or as required by law. After this period, we securely delete or anonymize your data.
Depending on your location, you may have the right to:
Access your personal data
Correct inaccuracies in your data
Request deletion ("right to be forgotten")
Object to or restrict processing
Request data portability
Withdraw consent at any time
To exercise these rights, please contact us using the form on our website.
We use encryption, secure servers, access controls, and regular audits to protect your data. However, no system is completely secure, and you use the platform at your own risk.
If you are located outside of United States, your data may be transferred to and processed in countries that may not provide the same level of data protection. We implement appropriate safeguards, such as standard contractual clauses, to protect your data.
Skaleo is not directed to individuals under the age of 13 (or the age of digital consent in your jurisdiction). We do not knowingly collect data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated effective date. Material changes will be clearly communicated.
If you have any questions, concerns, or requests regarding your privacy, please contact us by submitting the form on our site.